Dear Valued Patient,
We have important news to share regarding your Occupational Therapy sessions at our clinic. It is with mixed emotions that we announce that our Occupational Therapy Assistant, Sam Leach, will be moving to Bend, Oregon, at the end of this month. While we are saddened to see Sam go, we understand that life presents new opportunities and adventures. We wholeheartedly wish Sam the best in her new journey.
We understand the significance of consistency in your therapy journey and remain committed to finding therapists who can maintain our standards of care. Unfortunately, there are many challenges to offering Occupational Therapy in Oregon.
In the meantime, unfortunately, we have no choice but to add you to our wait list. As soon as we have openings in Salem, someone from our team will reach out to you.
If you have any questions or concerns regarding this transition or would like to speak to management, please do not hesitate to reach out to us (firstname.lastname@example.org). We highly value your feedback and are committed to promptly addressing any issues that arise.
Thank you for entrusting us with your needs. Your trust is genuinely appreciated.